Shipping & Returns
SHIPPING POLICY
Delivery is to any address with a UK Postcode.
SHIPPING CHARGES
Economy Delivery (up to 5 working days)
For orders £20 or less: £4.99
For orders £20 or more: FREE
We endeavour to ship all orders within 2-3 working days. Usually your order will be sent out on the same day and normally will arrive in 2-3 working days.
Note - shipping times are estimates and may vary depending on time of year.
YOUR SHIPPING ADDRESS
It is your responsibility to enter your address correctly. We accept no responsibility for incorrect addresses, and if an order is delivered to an incorrect address we are unable to accept this is a non-delivery claim.
If an order is returned to us by our Courier if the address you entered is undeliverable, we will refund the price you paid for the order minus a £5 charge to cover our costs.
NON-DELIVERIES
Non-delivery claims for orders you haven’t received must be made within 21 days of you placing your order. Claims made after 21 days will not be accepted.
MONEY BACK GUARANTEE
We accept returns.
If you’ve got any issues whatsoever with your order just contact us within 14 days of delivery (non-food items) or 48 hours (food items). Simply email us hello@lastchancedeals.co.uk to let us know that you are returning your item.
Goods returned should be in their original condition and packaging in which they arrived, along with a copy of the invoice or packing slip. Once received, items will be checked and refunds on goods and postage arranged where applicable.
Please be aware that we don’t offer free returns.
DAMAGED ITEMS
In the event that your item arrives damaged then please contact us. We need damages to be reported to us as soon as possible and within 14 days of delivery.
Please keep all original packaging and take photos of the damage where possible.